Exchange & Refund Policy

We want you to love what you buy from QT Mart.

If you receive a damaged or incorrect item, please inform us within 3 days of delivery with clear photos and order details. We'll process a refund or send a replacement, whichever you prefer.

Unfortunately, we do not accept returns or refunds for change of mind, used items, or items damaged due to misuse.

To request a refund, email us at info.qtmart@gmail.com with your order number and concern. Our team will guide you step-by-step.